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Program Administration

Demonstrating the knowledge, skills, and critical commitments that must be mobilized by CEPs to manage and administer an effective community engagement program

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Follow the link to start a credential application. Read more about key competencies & specific application requirements below.

Key competencies

  1. Knowledge of context: of self, of institution, of environments external to the institution, of history of engagement
  2. Able to effectively manage and sustain a portfolio of engagement initiatives based on various program approaches (e.g., curricular and co-curricular)
  3. Able to cultivate and maintain relationships (e.g., with students, faculty, staff, and community representatives/ stakeholders)
  4. Able to network across role and units/departments (e.g., academic programs, student affairs units, community institutions/ stakeholders)
  5. Able to provide resources to a variety of constituents, including students, faculty, staff, administrators, and community partners
  6. Able to develop and supervise staff
  7. Able to cultivate and manage multiple funding streams and budgets
  8. Knowledge of assessments and evaluation methods; able to assess and evaluate the impact of community engagement on its stakeholders (e.g., students, faculty, communities, institution)
  9. Knowledge base in forms of oppression and inequality (e.g., systemic, institutional, and interpersonal) and an ability to name how engagement programs you manage/oversee are intentionally developed, managed, or sustained with those understandings in mind


  1. Embrace critical thinking
  2. Embrace visionary thinking
  3. Embrace community partner as co-educator

Critical Commitments

  1. Commitment to dialogue with community

Submission requirements

  1. Contact information
  2. Self-diagnostic of competencies in program administration: At the beginning of the application process, individuals will be expected to complete a self-assessment in which they reflect on their own knowledge, skills, and aptitudes related to the key competencies in the credential's subject area. The self-evaluation is designed to help applicants decide whether they are ready to continue through the application process or whether they will want to pursue additional training, professional development opportunities, or practical experiences before continuing. 
  3. Curriculum vitae/resumé: Upload a current resume or curriculum vitae (CV)
  4. Brief description of professional development experiences in program administration: Briefly list professional learning opportunities in which you have participated over the last 3 years that are relevant to the core competency area.
  5. Personal reflection on self, institution’s history and purpose of engagement, and role in advancing equity-based engagement
  6. Online form in which you are asked to provide descriptions of:
    1. Programs/initiatives you manage/oversee
    2. Assessments you develop/administer
    3. Strategies/activities you use to cultivate and maintain relationships with partners and network across roles and units/departments
    4. Your unit’s budgeting process and the role you play
    5. How you integrate anti-oppression, equity, and/or justice commitments into the engagement programming you oversee/manage
    6. Staff development activities you oversee and your approach to supervision
  7. Upload of artifacts: Upload and annotate materials that you feel illustrate your experiences and competency in program administration (e.g., assessments, presentations, event or program descriptions, resource provided to stakeholders, etc.)
  8. Self-Assessment of personal strengths and areas for growth & action plan: Briefly describe what they feel are your greatest strengths, or competencies, in community partnership building as well as where you feel there is need for personal or professional growth. Follow this by sharing a brief personal action plan to outline your trajectory of future professional learning related to community partnership building.


Applicants must demonstrate having earned, at minimum, a bachelor’s degree at an accredited institution of higher education.

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