This paper describes an action research study conducted by researchers and a civil society organization (CSO) to investigate the relevance and usability of a values-based indicator framework for CSOs. The authors discuss several useful insights that emerged from the study, and the importance of these findings to other studies on values and to design issues central to formal values-based measurement work. The authors also discuss how the principles of emancipatory action research used during this study were key to its effectiveness.
Podger, D., Velasco, I. Amezcua, L., Burford, G., & Harder, M. K. (2013). Can values be measured? Significant contributions from a small civil society organization through action research. Action Research, 11(1), 8-30. Full Text.