This paper presents a new awareness-action framework for universities to use to assess, and improve, their engagement with disadvantaged communities. The authors present the research from which the framework was developed, and explain how universities can use the framework to engage with disadvantaged communities in an inclusive and equitable manner.

Butcher, J., Leathley, C., & Johnston, K. (2011). An awareness and action framework for transformative community engagement. Australasian Journal of University-Community Engagement, 6(2), 18-36. Full Text.